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Making Home Affordable
Mortgage Servicer List
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Contact Your Mortgage Servicer

Over one hundred mortgage companies have agreed to participate in the Home Affordable Modification Program (HAMP). Below is a list of companies who are participating and the contact information for submitting an application. In addition, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate. Visit the Loan Look Up to determine if your loan is held by Fannie Mae or Freddie Mac.

If you have additional questions about the program, please call the Homeowner’s HOPE™ Hotline at 1-888-995-HOPE (4673). If you need help working with your mortgage company, or believe that you have been wrongfully denied for a modification, please call the hotline and ask for “MHA Help”.

Name Web Site Phone Service Address Fax
Allstate Mortgage Loans & Investments, Inc. http://www.allstateocala.com/ 866-351-0200 P.O. 1201,
Crystal River, FL 34423
352-351-4557
American Eagle Federal Credit Union www.americaneagle.org 800-842-0145 Attention: Loss Mitigation
1 Corporate Drive
Lake Zurich, IL 60047
847-574-7658
American Home Mortgage Servicing, Inc. www.ahmsi3.com 877-304-3100 Attn: HAMP Processing
1525 S. Belt Line Road Coppell,
TX 75019
866-452-1837
AMS Servicing, LLC www.ams-servicing.com 866-919-5608 3374 Walden Avenue
Buffalo, NY 14043
716-204-3875
Aurora Financial Group, Inc. https://www.auroralending.com/ 1-800-648-0345 9 Eves Drive
Marlton, New Jersey 08053
1-856-355-4765
Aurora Loan Services LLC https://www.myauroraloan.com/ 800-550-0508 P.O. Box 1706
2617 College Park
Scottsbluff, NE 69363-1706
866-517-7975
Bank of America, N.A. www.bankofamerica.com/mha/ 800-720-3758 MHA Escalations Unit
PO Box 940070
Simi Valley, CA
93094-0070
866-382-0489
Bank United http://www.bankunited.com/display.asp?navid=&id=117 866-615-0662 Attn: Modification Department
Mail Code: DO4-RESALT-560
7815 N.W. 148th Street
Miami, FL 33016
877-263-8930

Bay Federal Credit Union

http://www.bayfed.com/lo/mortgage.html 888-422-9333 3333 Clares Street
Capitola, CA 95010
831-479-6027

Bay Gulf Credit Union

http://www.baygulf.com 800-275-4229 3202 W. Waters Ave, Tampa, FL 33614
Tampa, FL 33614
813-932-3470
Bayview Loan Servicing, LLC www.bayviewloanservicing.com 800-457-5105 Attn: Specialized Asset Management
4425 Ponce De Leon Blvd.,
5TH Floor
Coral Gables, FL 33146
877-360-9593 or
305-646-9943

CCO Mortgage

www.ccomortgage.com

877-745-7366 10561 Telegraph Road
Glen Allen, VA 23059
888-777-1631
Carrington Mortgage Services, LLC

www.carringtonms.com

888-267-2417 Attention: Home Retention
P.O. Box 54285
Irvine, CA 92619-4285
877-267-1331
Central Florida Educators Federal Credit Union www.mycfe.com 800-771-9411 P.O. Box 958471
Lake Mary, Florida 32795-9814
Attn: Real Estate - HAMP Team
407-893-5727
Central Jersey Federal Credit Union www.cjfcu.org 732-634-0600 380 Berry St
Woodbridge NJ 07095
732-726-8709
Chase Home Finance LLC http://www.chase.com/myhomep 866-550-5705 Regular Mail:
PO Box 469030
Glendale, CO 80246

Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246
866-989-1356
Community Bank & Trust Company www.combk.com 125 N. State Street, Clarks Summit, PA 18411 570-586-0177
CitiMortgage, Inc. www.mortgagehelp.citi.com 866-915-9417 Citi Ham Trial Agreements
NTSB 1680,
680 Colwell Blvd Irving, TX 75039
 
Citizens 1st National Bank https://www.citizens1st.com/ 800-311-7531 606 S. Main Street Princeton, IL 61356 815-872-0247
Citizens First Wholesale Mortgage Co. https://www.cfwmortgage.com/ 800-477-1086 560 Fieldcrest Drive
The Villages, FL 32162
352-753-4482
Countrywide Home Loans Servicing LP http://my.countrywide.com/media/hasp.html 800-720-3758 PO Box 940070, Simi Valley, CA. 93094-0070 866-382-0489
CUC Mortgage Corporation www.cucmortgage.com 800-342-4998 P.O. Box 12670
Albany, NY 12212
N/A
Digital Federal Credit Union www.dcu.org/ 220 Donald Lynch Blvd
Marlborough, MA 01752
866-260-0119 Attn: HAMP
DuPage Credit Union www.dupagecu.com 800-323-2611 Attn: Alternative Loan Solutions
P O Box 3930
Naperville, IL 60567
630-305-6030
EMC Mortgage Corporation http://www.emcmortgagecorp.com 800-723-3004 Regular Mail
Chase/EMC Fulfillment Center
PO Box 293150
Lewisville, TX 75029

Overnight Mail
Chase/EMC Fulfillment Center
2780 Lake Vista Drive
Lewisville, TX 75067
917-849-2677
Eaton National Bank & Trust Co www.enbbank.com 937-456-5544 110 West Main Street, Eaton, OH 45320 937-456-6847
Farmers State Bank https://farmersstate-oh.com 800-350-2844 11 S. Main St.,
P.O.Box 801,
West Salem, OH 44287
419-853-4730
Fidelity Homestead Savings Bank http://www.fidelityhomestead.com 504-569-3490 201 St. Charles Ave, 20th Floor New Orleans, LA 70170
504-569-3537
First Bank http://www.firstbanks.com 800-760-2265 1 First Missouri Center
St. Louis, MO 63141
314-264-0220
First National Bank of Grant Park http://www.1st-nationalbank.com/ 815-465-2161 119 N Main Street, Grant Park, IL 60940 815-465-6245
First Keystone Bank http://www.firstkeystonebankonline.com 610-565-6210 22 West State Street
Media, PA 19063
610-892-5122

Franklin Credit Management Corporation

http://www.franklincredit.com/

800-255-5897 Attn:  Loss Mitigation
101 Hudson Street 25th Floor
Jersey City, NJ 07302
201-839-4545
Fresno County Federal Credit Union http://www.fresnocfcu.com/ 800-613-2328 4979 E. University Ave Fresno, CA 93727 559-451-2496
Glass City Federal Credit Union www.glasscityfcu.com 800-837-3595 1340 Arrowhead Drive
Maumee, OH 43537
419-887-1099
GMAC Mortgage LLC www.gmacmortgage.com 800-766-4622 2711 North Haskell Ave, Suite 900
Dallas, TX 75204
866-709-4744
Golden Plains Credit Union www.gpcu.org 877-775-8175 1135 College Drive, Suite C, Garden City, KS 67846 620-276-8072
Grafton Suburban Credit Union

www.graftonsuburban.com

508-839-5493 86 Worcester Street, North Grafton, MA 01536 508-839-5750
Great Lakes Credit Union

www.glcu.com

800-442-3488
Greater Nevada Mortgage Services http://www.gnms.com/ 800-421-6674 4070 Silver Sage Drive, Carson City, NV 89701 775-884-7041
Green Tree Servicing LLC

www.gtservicing.com

800-643-0202 7360 S Kyrene Road T214
Tempe, AZ 85283
877-265-9717
Hartford Savings Bank http://www.hartfordsavingsbank.com 800-844-3812 1400 Schauer Drive,
Hartford,WI 53027
262-673-0459
Hillsdale County National Bank www.countynationalbank.com 517-439-6121 One South Howell Street
Hillsdale, MI 49242
517-437-3151
HomEq Servicing www.homeq.com 877-867-7378 P.O. Box 160248
Sacramento, CA 95816-0248
866- 554-5325
HomeStar Bank and Financial Services www.homestarbank.com 815-468-2265 3 Diversatech Dr.,
Manteno, IL 60950
815-468-2378
Home Loan Services, Inc. www.viewmyloan.com 800-622-5035 Loan Services P.O. Box 1838
Pittsburgh, PA 15230-1838
412-499-3400
Horicon Bank www.horiconbank.com 920-485-3080 ext.7310 326 E Lake Street, PO 126
Horicon, WI 53032
920-485-3059
Horizon Bank, NA www.accesshorizon.com 888-873-2640 515 Franklin Square, Michigan City, IN 46360 219-874-9374
Iberiabank www.iberiabank.com 800-968-0801 1680 Fruitville Rd. Sarasota, FL 34236 941-556-5821
IBM Southeast Employees Federal Credit Union www.ibmsecu.org 800-873-5100 Attn: Mortgage Modifications
PO Box 2850
Kennesaw GA 30156
678-797-6329
IC Federal Credit Union http://www.iccreditunion.org 800-262-1001 Attn: Judy Kaddy
300 Bemis Road
Fitchburg, MA 01420
978-343-4949
Idaho Housing and Finance Association www.ihfa.org PO Box 7899
Boise, Idaho 83707
208-331-4800
iServe Residential Lending, LLC http://www.urlending.com 1-888-875-8326 13520 Evening Creek Drive
Suite 400, San Diego, CA 92128
1-480-614-6710
iServe Servicing Inc. http://www.iservecompanies.com/ 1-214-496-9500 222 W. Las Colinas Blvd.
Suite 1252E, Irving, TX 75039
1-214-496-9501
J.P. Morgan Chase Bank, NA http://www.chase.com/myhomep 866-550-5705 Regular Mail:
PO Box 469030
Glendale, CO 80246

Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246
866-989-1356
Lake City Bank

www.lakecitybank.com

888-522-2265 ATTN: Candy Little
PO BOX 1387
Warsaw, IN 46581-1387
574-267-9128
Lake National Bank

www.lakenationalbank.com

440-205-8100

PO Box 1048
Mentor, Ohio
44061-1048
N/A
IBM Lender Business Processing Services (LBPS)

www.LBPS.com

866-570-5277

PO Box 4121
Beaverton, OR
97076-4121
877-649-0743
Litton Loan Servicing www.littonloan.com 800-247-9727 4828 Loop Central Drive
Houston, TX 77081
713-793-4923
Los Alamos National Bank www.lanb.com 800-684-5262 PO Box 60
Los Alamos NM 87544
505-663-4053
Marix Servicing, LLC www.marixservicing.com 866-406-2749 1925 W. Pinnacle Peak Road
Phoeniz, AZ 85027
623-249-2070
Midwest Bank and Trust Co. http://www.midwestbank.com/ 708-456-4700 1606 N. Harlem Avenue, Elmwood Park, IL 708-456-9437
Mission Federal Credit Union www.missionfcu.org 800-500-6328 x2074 PO Box 919023
San Diego, CA 92121
Attn: Loss Mitigation
858-546-2058
Metropolitan National Bank

https://www.metbank.com/default.asp

866-796-3876 Attn: Mortgage Department
P.O. Box 8010
Little Rock, AR 72203
501-907-8709
MorEquity, Inc. www.morequity.com 800-441-3805 1) PO Box 3788
Evansville IN 47736-9984
2) 601 NW Second Street,
Evansville IN 47708
812-475-7074
Mortgage Center, LLC www.mortgagecuso.com 866-856-3750 20300 Civic Center Dr, # 403
Southfield, MI 48076
248-799-8556
Mortgage Clearing Corporation www.mortgageclearing.com 918-749-2645
National City Bank www.pncmortgage.com 800-523-8654 3232 Newmark Drive
Miamisburg, OH 45342
937-910-4009
Nationstar Mortgage LLC www.nationstarmtg.com 888-850-9398 Attn: HAMP
350 Highland Drive
Lewisville, TX 75067
214-488-1993
Navy Federal Credit Union www.navyfederal.org 1-888-842-6328 3820 Follin Lane S.E
Vienna, VA 22180
703-255-7947
Oakland Municipal Credit Union www.omcu.com 510-637-6600 250 Frank H. Ogawa Plaza Suite 6301
Oakland , CA 94612
510-238-5227
Ocwen Financial Corporation, Inc. www.ocwencustomers.com 800-746-2936 16661 Worthington Rd Ste 100
West Palm Beach, FL 33409
407-737-6174
OneWest Bank www.owb.com/mymortgage 800-781-7399 Indymac - 1, 2900 Esperanza Crossing
Austin, TX 78758
866-235-2366
ORNL Federal Credit Union www.ornlfcu.com/ 800-676-5328 Attn: Mortgage Modification Dept
221 S. Rutgers Avenue Oak Ridge, TN 37830
865-481-5810
Park View Federal Savings Bank www.parkviewfederal.com 440-914-3900 30000 Aurora Road, Solon, OH 44139 440-914-3656
PennyMac Loan Services, LLC www.pnmac.com/index.php 866-545-9070 Attn: Karen Denton 27001 Aguora Road, Suite 350
Calabasas, CA 91301
Attn: Karen Denton
818-224-7510
PNC Bank, National Association www.pncmortgage.com 800-523-8654 3232 Newmark Drive
Miamisburg, OH 45342
937-910-4009
Purdue Employees Federal Credit Union www.purdueefcu.org 800-627-3328 P.O. Box 1950
West Layette IN 47996-1950
765-497-7477
Q lending, Inc. www.qlending.com 517-439-6121 1 Corporate Drive,
Suite 360
Lake Zurich, IL 60047
847-574-7658
Quantum Servicing Corporation www.quantum-servicing.com 813-371-0270 6302 E. MLK Blvd.,
Suite 300
Tampa, FL 33619
N/A

RG Mortgage Corporation

www.rgmortgage.com/mortgage

888-264-4674 PO Box 362394
San Juan, PR. 00936-2394
787-756-2845
Residential Credit Solutions 800-737-1192 4282 North Freeway
Fort Worth TX 76137
888-775-7250
Roebling Bank http://www.roeblingbank.com/ 609-668-6500 Route 130 & Delaware Avenue, Roebling , NJ 08554 609-668-6255
RoundPoint Mortgage Servicing Corporation www.rpmservicing.com/ 877-426-8805 P.O. Box 19409
Charlotte, NC 28219-9409
888-364-5558
Saxon Mortgage Services www.saxononline.com 800-594-8422 Saxon Attention: Home Preservation HMP Documentation Department 4708 Mercantile Drive
North Fort Worth, TX 76137
888-240-1885
Schools Financial Credit Union www.schools.org 800-962-0990 C/O Real Estate Department 1485 Response Rd Suite 126
Sacramento CA, 95815
916-569-2047

SEFCU

www.sefcu.com

866-733-2880 700 Patroon Creek Blvd
Albany, NY 12206
518-464-5213
Select Portfolio Servicing www.spservicing.com 888-818-6032 PO BOX:65250
Salt Lake City, UT 84165-0250
3815 S. West Temple
Salt Lake City, UT 84107
801-293-3936
Servis One Inc.,dba BSI Financial Services, Inc www.bsifinancial.com 866-209-4178 Attn: HAMP Department
P.O. Box 517, 314 S. Franklin Street,
Titusville, PA 16354
814-217-1366
ShoreBank www.sbk.com 800-905-7725 Attn: Kenisha Davis
3401 South King Drive,
Chicago, IL 60466
773-420-4501
Silver State Schools Credit Union www.silverstatecu.com 800-357-9654 1 Corporate Drive Suite 360
Lake Zurich, IL 60047
847-574-7658
Sound Community Bank www.soundcb.com 800-458-5585 ext 362 2005 5th Ave.,
Seattle, WA 98121
866-216-3405
Specialized Loan Servicing, LLC http://www.sls.net/ 800-315-4757 8742 Lucent Blvd., Suite 300, Highlands Ranch, CO 80129 720-241-7526
Spirit of Alaska Federal Credit Union www.spiritofak.com 907-459-5974 Mortgage Dept
1417 Gillam Way
Fairbanks, AK 99701
907-459-5980
Stanford Federal Credit Union www.sfcu.org 888-723-7328 Attn: Tram Le
1860 Embarcadero Road
Palo Alto, CA 94303
866-743-3151
Sterling Savings Bank www.sterlingsavingsbank.com 800-772-7791 Attn: Tram Le
111 N. Wall,
Spokane, WA 99201
509-624-8038
Tempe Schools Credit Union www.tscu.org 480-967-9475 2800 S. Mill Ave., Tempe, AZ 85282 480-776-3729
Technology Credit Union www.techcu.com 800-553-0880 2010 N First Street
San Jose, CA 95131
Attn: LAD
408-453-8742
The Golden 1 Credit Union http://www.golden1.com/ 800-553-0880 8945 Cal Center Drive
Sacramento, CA 95826
847-574-7658
United Bank http://www.unitedbankwi.com

1-715-835-6865

3625 Gateway Dr.
Eau Claire, WI 54701
715-835-6870

United Bank Mortgage Corporation

www.unitedbankofmichigan.com

800-968-1990

900 East Paris SE, Grand Rapids MI 49546

616-559-4631

Urban Trust Bank

http://www.urbantrustbank.com/

1-407-732-5698

400 Colonial Center Parkway, Lake Mary FL 32789

1-407-732-5698
U.S. Bank National Association www.usbank.com 866-932-0462 P.O. BOX  20005
OWENSBORO, KY 42304-0005
N/A
Vantium Capital, Inc. http://www.acqura.net 866-660-5804 6500 International Parkway Suite 1500
Plano, TX 75093
972-444-3356
Verity Credit Union http://www.veritycu.com 800-836-8172 CU Home Mortgage Solutions
PO Box 75989
Seattle, WA 98175
206-361-5300
Visit Financial Corp. www.vistfc.com 1240 Broadcasting Rd.
Wyomissing, PA 19605
Wachovia Mortgage, FSB www.wachovia.com 800-922-4684 4101 Wiseman Blvd
Mailcode TX 1616
San Antonio, TX 78251
866-359-7363
Wachovia Bank, NA www.wachovia.com 800-922-4684 1000 Blue Gentian Road Suite 300 Eagan MN 55121 866-359-7363
Wealthbridge Mortgage Corp. www.wealthbridge.com 866-702-4865 15455 NW Greenbrier Pkwy, Ste 111, Beaverton, OR 97006 503-597-7518
Wells Fargo Bank, NA www.wellsfargo.com/homeassist 800-678-7986 HAMP Application Documents 1000 Blue Gentian Road
Suite 300 X9999-01N
Eagan MN 55121

Customer Service Correspondence
PO Box 10335
MAC: X2302-017
Des Moines, IA 50306
866-359-7363
Wescom Central Credit Union www.wescom.org 888-493-7266 5601 E. La Palma Avenue Anaheim, CA 92807 626-535-1357
Wilshire Credit Corporation https://www.wcc.ml.com 800-720-3758 PO Box 8517
Portland, OR 97207-8517
866-382-0489
Yadkin Valley Bank www.yadkinvalleybank.com 336-258-6252 PO Box 96
Pfafftown, NC 27040
336-258-6252

We will continue to update this list as additional servicers execute formal participation agreements. If your servicer is not listed, please bookmark this page and check back with us soon. In the interim, you can locate your servicer by reviewing the information on your monthly mortgage statement or find a list of servicers on the Hope Now Alliance website.

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